"TrueValue" plan - Now call Sri Lanka at just 11.9 cent/min, with trueroots from TATA Communications.
| Tariff to Sri Lanka (CANADA cents/min) | ||
| Using Local Access number | Using Toll Free number | |
| Call any Mobile/landline in Sri Lanka | 11.3 | 11.9 |
Click here to choose your Local Access number.
Toll Free number: 1-866-925-TATA (8282)
All Product expiry/subscription dates are in Eastern Time (e.g., New York, USA).
Trueroots from TATA Communications on occasion of festive season brings you special rate of 11.9 c/m to call SRI LANKA. To enjoy the 11.9 c/m rate, you need to purchase the "TrueValue" $11.99 pack .
Customers who subscribe for the TrueValue $11.99 pack during the offer period are eligible to call Sri Lanka for 11.9 cents/minute when using a toll free access number.
There are two ways customer can transact on trueroots.
The product plan details are:
| Total Initial Plan Value | $11.99 | (We will charge your credit card for $11.99 + taxes as applicable) |
| Initial Plan Value Includes: | ||
| Initial Talktime Value | $ 11.99 | (You can enjoy the special reduced rate of calling on this talk time. Further you can recharge this account with $5, $10, $20, $50, or $100 and enjoy 100% TALK TIME at the special reduced rate of calling to Sri Lanka. |
| Initial Validity | 12 months | (Your initial talktime is valid for 12 months from your date of purchase, and will expire after 12 months unless you recharge your plan by adding more talk time. You may recharge your talk time in the following denominations $5, $10, $20, $50, $100 multiple times . and enjoy the special reduced rate of calling for the next full year from the date of last recharge) |
| Recharge Subscription Validity | 1 Year | |
Please note:
One needs to buy this product at $11.99. With your initial purchase, you will be able to enjoy calling Sri Lanka for 11.9 cents/minute when using a toll free access number. You may recharge the account multiple times , and all recharge amounts will be valid for 1 year from the date of last recharge. If you decide not to recharge your account during the initial 12 month term, any Talktime Value remaining at that time will be forfeited. If you do recharge your account and, any Talktime Value remaining 1 year from the date of last recharge will be forfeited.
You will get 100% amount of $11.99 for calling. Hence,
| Minutes to Sri Lanka | |
| Using toll free number only | |
| Call any Mobile/landline in Sri Lanka | 100 mins |
Further you can recharge the same account before the expiry of initial validity of 12 months with $5, $10, $20, $50, or $100. Hence you will get up to 884 mins.
| Call any Mobile/landline in Sri Lanka (Minutes to Sri Lanka) | ||
| Using local access number only | Using toll free number only | |
| Recharge with $ 5 | 44 mins | 42 mins |
| Recharge with $ 10 | 88 mins | 84 mins |
| Recharge with $ 20 | 176 mins | 168 mins |
| Recharge with $ 50 | 442 mins | 420 mins |
| Recharge with $ 100 | 884 mins | 840 mins |
This offer is available to existing Canadian trueroots subscribers as well as new Canadian trueroots registrations.
As soon as you near the expiry of initial validity (12 months from the date of purchase) and/or initial product talk time ($11.99) end, we request you to recharge the same account with $5, $10, $20, $50, or $100; enjoy 100% talk time at special reduced rates for the next 1 year to call Sri Lanka from the date of last recharge.
Any initial product talk time ($11.99) remaining after completion of initial validity (12 months) will be forfeited unless you recharge your account before expiration of that initial 12 month period.
One can recharge the product multiple times and enjoy the special reduced calling rates to Sri Lanka for the next 1 year from the date of last recharge.
Any product talk time remaining after completion of recharge validity (1 year from the date of last recharge) will be forfeited.
There are two ways customer can transact on trueroots.
If you are a new customer or an existing trueroots customer:
Yes, why not.
But please note that:
You need to enroll again for auto recharge under the "TrueValue - $11.99 product plan". The auto recharge functionality shall top up the account
The auto recharge you have enrolled earlier will take care of low balance in your main regular account ONLY.
No. As soon as you near expiration of initial validity, we request you to recharge the same account with $5, $10, $20, $50, or $100; enjoy 100% talk time and special reduced rates for the next one year to call Sri Lanka from the date of last recharge.
Sorry. We will not be able to entertain any refund for the "TrueValue - $11.99 product plan".
Yes. Roaming on this product is allowed. Although special low rates will apply, rates for the "$11.99 product plan" vary from country-to-country.
The validity period of minutes will be 12 months from the date of purchase and one year date of last recharge.
Yes. However, rates to different countries (and the available talk time amount) shall vary .
Yes. Existing trueroots customer need to open a new account. They can register by transacting on www.trueroots.ca by calling CC # 1-866-503-8765 as explained in Ans # 6.